Frequently Asked Questions
FREQUENTLY ASKED QUESTENS - DayOutDubai.com
1.HOW DO I BOOK TOURS, EXCURSIONS AND EXPERIENCESS WITH DAYOUTDUBAI.COM?
You can call us directly on 009714 2959948, we have 24hrs reservation service, our reservation executive will confirm it immediately.
Browse ‘dayoutdubai.com` to narrow your search of tours by category or price. By just clicking send query, you would find a template to enter your details and contact information. Once you fill the form and send it to us our Reservation Executive would get back to you immediately with all the information regarding your specific trip and provide you the confirmation for the trip.
2. CAN I BUY MULTIPLE TOURS AT A TIME?
Yes. Whether you are selecting a tour for yourself or buying multiple tours for others, it is possible to book at a time.
3. ARE THERE ANY REQUIREMENTS THAT NEED TO BE CONSIDERED BEFORE BOOKING A TOUR?
Certain tour experiences do have specific requirements for participation. The requirements, if any are provided on the experience detail page under the headings ‘Vital Information and ‘You Need To Know`. Dayoutdubai.com does its best to include all requirements on each tour experience detail page; however, we cannot take responsibility for any inaccuracies, so please contact us with any questions if you are unsure of certain restrictions for a specific tour experience. It is the responsibility of the recipient to comply with all necessary requirements prior to participating in an experience. Refund policy is not applicable if cancellation is made as a result of the inability to meet the service provider`s requirements.
4. S MY PERSONAL INFORMATION SAFE WHEN FILLING THE “SEND QUERY”?
Yes, dayoutdubai.com is committed to providing a safe and secure online experience for our customers. We use ‘SSL (secured socket layer) technology` to ensure the safety of your personal information.
5. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Cash, Visa and Master Cards
6. WHAT IF I BOOK A TOUR EXPERIENCE, BUT HAVE TO CANCEL?
Once you have received a booking confirmation, cancellations and rebooking are allowed from 1 day up to ten (10) days depending on excursion you have booked, prior to the Experience, unless otherwise noted at www.dayoutdubai.com for a particular Experience.
7. WHAT HAPPENS IF THERE IS BAD WEATHER ON THE DAY OF MY EXPERIENCE?
Certain tour experiences are subject to weather conditions. In the case of questionable weather, please contact your experience provider at the number provided to you on your booking confirmation email and they will assist you in re-booking the experience with mutual consent.